Effective Date: May 1, 2024
Last Updated: June 1, 2024

1. Introduction

Welcome to Roleper, a product of Vabiss Global FZE. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our services, you agree to the terms of this Privacy Policy.

2. Data We Collect

We collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, billing address, and payment information.
  • Account Information: Username, password, and account settings.
  • Usage Data: Information about how you use our services, such as the features you interact with, your login times, and other activity on our platform.
  • Technical Data: IP address, browser type, operating system, device information, and referral source.
  • Communications Data: Messages and communications you send to us via email, chat, or other communication channels.

3. How We Use Your Data

We use your data for the following purposes:

  • To Provide Our Services: We process your personal data to create and manage your account, provide you access to our platform, and handle your requests.
  • Billing and Payments: We use your payment information to process transactions, including billing and subscription management, through our payment processor, Stripe.
  • Improving Our Services: We analyze usage data to improve our services, troubleshoot issues, and enhance user experience.
  • Marketing Communications: With your consent, we may send you promotional materials and updates about our services. You can opt-out at any time.
  • Compliance and Legal Obligations: We may process your data to comply with legal obligations, respond to lawful requests from public authorities, or protect our legal rights.

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data with third parties under the following circumstances:

  • Service Providers: We share your data with trusted service providers who assist us in delivering our services, including hosting, data analytics, and payment processing (e.g., Stripe).
  • Legal Requirements: We may disclose your data to comply with legal obligations, court orders, or governmental requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

5. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other lawful mechanisms, to protect your data in accordance with GDPR.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Under GDPR and other applicable laws, you have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You have the right to request corrections to any inaccurate or incomplete data.
  • Deletion: You have the right to request the deletion of your personal data under certain conditions.
  • Restriction: You have the right to request the restriction of processing your data under certain conditions.
  • Portability: You have the right to request that we transfer your data to another organization or directly to you in a structured, commonly used format.
  • Objection: You have the right to object to the processing of your personal data in certain situations, such as direct marketing.
  • Withdraw Consent: If processing is based on your consent, you have the right to withdraw consent at any time.

To exercise your rights, please contact us at grc@vabiss.com

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, please note that no method of transmission over the Internet or electronic storage is 100% secure.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and improve our services. You can control the use of cookies through your browser settings. For more information, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Last Updated” date at the top of this page. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Vabiss Global FZE

Business Centre,Sharjah Publishing 
City Free Zone, Sharjah, United Arab Emirates
grc@vabiss.com